A review scraper for Google Maps and Trustpilot together

The review scraper accepts a mixed list of inputs — Google Maps place URLs and Trustpilot review URLs side by side — and works out which engine each one needs. You build a single list of the businesses you care about and run it once, instead of sorting links by platform first.

Every review comes back with the same fields regardless of where it came from: the rating, the full review text, the author name, the date and a source label so you always know whether a comment was left on Maps or on Trustpilot. That consistency makes the combined file easy to sort, filter and chart.

For a single platform, the dedicated Google Reviews and Trustpilot scrapers give cleaner, deeper output. The review scraper is the tool to reach for when your list spans both and you want one job and one download rather than two.

Reviews are most useful in volume. A single comment is anecdote; a few hundred, sorted by rating and date, become a pattern you can act on. Pulling both Google and Trustpilot together matters because the two platforms attract different reviewers — Maps captures walk-in and local sentiment, Trustpilot leans toward considered, post-purchase feedback — and a business looks different depending on which you read. The review scraper gives you both sides in one file, so a competitor analysis rests on the full picture rather than whichever platform you happened to check. From there the combined export drops straight into a spreadsheet pivot or a sentiment pass.

• Multi-location brands monitoring reputation across every branch on both Maps and Trustpilot at once.
• Competitive analysts mining a rival’s reviews on both platforms for recurring complaints and praise.
• Win-back teams spotting unhappy customers of competitors who are ripe for a switch offer.
• Product teams pulling raw customer feedback in volume to feed a sentiment or themes analysis.

Reviews from both sources land in one file with a source column:

The review scraper inspects each URL in your list, recognises whether it points to a Google Maps place or a Trustpilot business, and routes it to the right collection engine. Both engines paginate through the review history and normalise their output into the same set of columns before merging.

Google Maps review pages are loaded in a real browser and read through rotating residential proxies, since Maps throttles repeated data-centre requests. Trustpilot pages are fetched directly. Every job runs live, so the reviews reflect what is published the day you run it.