Get in touch

Pick the path that fits — we read every email and most replies land within a day.

Sales
High-volume, custom enrichment, or enterprise contracts.
Support
Technical help, debugging a specific task, refund requests.
support@kavex.io

Include your task ID for the fastest debug path.

General
Anything else — partnerships, press, feedback.

Company

Strenor Labs LLC
Filing ID: 001989970

30 N Gould St Ste N, Sheridan, WY 82801, United States

Support Mon–Fri, 9:00–17:00 CET

Direct lines

Payments are processed by a third-party payment provider acting as our Merchant of Record.

Frequently asked

Do you offer enterprise pricing?

For volumes above 10M credits/month, contact sales — we discount based on commit.

How does Kavex handle data?

Kavex works only with publicly available business information and never sells what we collect. You control your results and can export or delete them anytime. See our Privacy Policy.

How fast is support?

We aim for <24h on technical issues, faster for paying customers. Include your task ID for the fastest debug path.

Can I cancel my account?

Yes — settings → account → delete. Credits are non-refundable on account closure but never expire while the account is open. See our Refund Policy for full details.

Do you have an API?

Coming in V2. Today, all flows go through the dashboard.

Where is data stored?

Supabase EU region (Frankfurt). Job results and credit history live in your account until you delete them.