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How to run win-back campaigns mining competitor Trustpilot reviews

Use cases·1 min read·Updated 2026-05-13·3 sections

Customers publicly complaining about your competitor on Trustpilot are the highest-intent leads you can find. They've identified the problem, named your category, and explicitly state what's broken — all in their own words you can quote in outreach.

01

The mining flow

Trustpilot Reviews scraper on 3-5 competitors. Filter to 1-2 star reviews. For each: extract reviewer name, complaint summary, date.

Rate
1 credit / review
Trustpilot
1 credit
$0.001
credits never expire
Per 1,000
$1.00
1,000 credits
RUN SIZECREDITSCOST
30 reviews30$0.03
100 reviews100$0.10
500 reviews500$0.50
1,000 reviews1,000$1.00
1 credits a review · 1 credit = $0.001 · a run that finds fewer pays less
02

Find the email

Trustpilot rarely shows reviewer email. Pair with LinkedIn Profiles search (some reviewers have public profiles) and Email Finder on the name + likely employer domain.

03

Outreach angle

"Saw your Trustpilot review of <competitor> — the slow-support thing kills momentum. We do it differently — average response time 2 hours, here's a 30-day free trial." Higher reply rates than generic.

Written after running it
Last run
plumbers · London · Google Maps
Rows
30
Time
23s
Cost
€0.06
30 rows × 2 credits = 60 credits · 1 credit = $0.001

Every number on this page comes from that run, not from a price list.

Priced against
Point it at something. See what comes back.Your first 500 Google Maps leads are on the house. No card needed.
Start scraping free